Choice of Turnkey and Modular Units

HWA, Wright Investors', Alchemy and FiPar Partner to Offer Compressive Trust Outsourcing Solution to Community Banks and Trust Companies

HWA International, Inc., Wright Investors' Service, Inc., Alchemy Content Lab and FiPar Financial, Inc. have partnered to offer a powerful collaboration aimed at revolutionizing trust efficiency and effectiveness for community bank trust departments and trust companies. Pooling our talents, resources and commitment to serve the trust industry has enabled us to develop a cutting-edge outsourcing solution—available in an inintegrated, turnkey format and in independent modular units—designed to streamline processes, enrich product outcomes, reduce operational risk, improve cost efficiency, enhance regulatory compliance and exceed client expectations.

Unlock New Efficiencies with Our Outsourcing Solution

By combining our extensive experience in trust operations, investments, administration, risk management and marketing, we are providing a comprehensive turnkey and modular outsourcing solution that covers all phases and components of typical community trust organizations. Our solution allows trust departments and trust companies to focus on their “core” business initiatives while leaving the complexities of essential “non-core” components to us as their outsource partner.

Key Benefits for Community Banks and Trust Companies

Increased Efficiency: Automate and optimize manual processes to save valuable time and resource

Reduced Risk: Mitigate potential loss with the identification and measurement of key risk indicators, complemented with improved and streamlined compliance procedures adhering to sound fiduciary standards

Enhanced Customer Satisfaction: Deliver faster, more accurate services to clients, enhancing customer loyalty

Cost Control: Reduce overhead costs associated with hiring and training staff and select infrastructure

Improved Focus on Core Activities: Reallocate resources to areas that directly impact the client experience

Access to Specialized Expertise and Advanced Technology: Provides access to highly qualified, experienced technicians with specialized knowledge to address complex and time-consuming issues and offer advanced technology platforms without investing in expensive software or infrastructure

Compliance and Risk Management: Help ensure adherence to complex regulations and ever-changing laws, reducing the risk of non-compliance

Scalability: Scale organization quickly to accommodate increased client demand or asset growth without the need to hire additional staff 

Build Continuity: Help minimize operational disruptions caused by staff turnover and internal resource constraints

Improved Time Management: Free up time for higher-value activities and more streamlined workflow and faster response times

Enhanced Data Security and Privacy: Leverage best practices to safeguard sensitive financial information

Our goal is simple: to empower community banks and trust companies with the tools they need to excel in a rapidly evolving trust landscape. Together, we are committed to driving innovation that creates lasting value for your trust business, while ensuring your clients receive the high service level they expect and deserve.

Our Full-Spectrum of Trust Solutions

Whether you’re looking for a fully integrated approach or a modular solution tailored to specific areas of your trust business, we have the expertise and technology to support your needs.

 Operations—HWA International, Inc., Memphis, Tennessee: Trust operations can be complex and time-consuming. HWA’s operational outsourcing solution streamlines processes like transaction management, account reconciliation, tax reporting and asset servicing. Our technology-driven approach minimizes errors, speeds up processing and ensures that your back-office functions run smoothly.

 Investments—Wright Investors’ Service, Inc., Shelton, Connecticut: Wright’s trust investment outsourcing solution offers access to world-class investment strategies and portfolio management. Our team of investment professionals will help you deliver high-quality investment solutions that align with your clients’ goals while managing risk and performance expectations.

 Administration—FiPar Financial, Inc., San Antonio, Texas: FiPar helps trust departments enhance administrative capabilities through a team of trust professionals qualified and experienced in personal trust administration. FiPar maintains a qualified team to assist with general personal trust administration as well as specialty product lines, including Special Needs, charitable, ILITs, funeral trusts, estate settlement and guardianships as well as unique asset administration, like oil and gas properties, real estate and family businesses.

 Risk Management—FiPar Financial, Inc., San Antonio, Texas: In today's fiduciary landscape, managing risk and potential financial liability is more important than ever. FiPar's risk management solution includes the identification and measurement of key risk indicators, using an actively managed Quality Assurance Program. Existing fiduciary compliance procedures are monitored or modified to adhere to sound fiduciary standards. Additionally, fraud prevention strategies and consultation in support of client complaint management and resolution are also available.

 Marketing and Sales—Alchemy Content Lab, Baltimore, Maryland: Growth of your trust business is key to long-term success. Alchemy provides customizable marketing solutions to help you attract new clients, retain existing ones and promote your trust services effectively. From branding and client communications to digital marketing strategies, we work alongside you to enhance your market presence.

Our collaboratively-developed trust outsourcing solution has been designed and developed pursuant to findings of an extensive, proprietary study of the industry and presented in an insightful, evidenced-based White Paper titled "State of the Community Trust Industry. Purpose of this report is to underscore the urgent need for CEOs to reassess their trust departments' strategies. By leveraging advanced technology, intellectual talent and creative partnerships, community banks and trust companies can overcome challenges and unlock new opportunities and secure long-term profitability. By fostering a culture of innovative and client-centricity, CEOs can secure their institutions' future and strengthen their position in the trust industry."

Upwards of $125 trillion in wealth is projected to be transitioned over the next two decades, representing an unprecedented opportunity for community trust departments to excel by exploiting their legacy service culture and fulfilling an essential need of their most important customers.

Although a host of stumbling blocks can offer challenges to operating trust departments, important options are worthy of bank management's careful perusal that could enable them to sidestep common barriers to success. With new, creative, regulatory-compliant solutions designed to optimize efficiencies, lower costs, enhance customer service levels and mitigate business and fiduciary risk, there is no longer a legitimate excuse or reason for banks not to be successful in the trust business...it just might require an open-minded assessment of its options.

With launching of this industry revolutionizing outsourcing solution, banks and trust companies are being offered a complementary Needs Assessment and Quality Assurance Assessment to help measure benefits of outsourcing as well as identify areas of an organization that might require policy, procedures, processing and servicing improvement to ensure regulatory compliance and adherence to sound business principles.    

Customized to Your Needs

Our solutions are not one-size-fits-all. We take the time to understand your specific challenges and customize our services to fit your objectives. Whether you need help in one area or a comprehensive end-to-end solution, we’ve got you covered.

Transform Your Trust Organization

Turnkey and modular trust outsourcing solutions empower community bank trust departments and trust companies to thrive in a competitive landscape. By leveraging our expertise in administration, operations, investments, administration, risk management and marketing, your organization can enhance its service offerings, improve operational efficiency and better serve clients.

Let us be your trusted partner in navigating the complexities inherent in offering trust services.